Two Powerful Tips for Refreshing Your Network

Even if you’re a confirmed introvert, reaching out to the people you most value in your network doesn’t have to be hard, scary, or time-consuming. And it’s something you might want to make the time to do if you want to keep your most valued...

Dear Introverts

Updated July 17 2019 I’m writing to you today because I want to tell you how much I appreciate – and understand – you. (Confession:  I’ve been in an introverted, busy and highly creative place these last few weeks – hence this update.) ...

Networking lessons from an art show – Part 1

Do networking lessons happen everywhere? Absolutely, if you’re open to them. And when you are, it’s amazing what you can learn, who you can meet and connect with, and how pivotal and powerful the experience can be. Take the art show I attended this past...

Turn the gratitude thing around

I’m a fan of Byron Katie, who among other things, is a master at helping you examine your thoughts, especially stressful ones, so you can see them with greater perspective, understanding, compassion, and even gratitude. I want to do that here – minus the...

Is the problem with customer service? Or with the customer?

I’m going to toss out a theory and see if it sticks: How you treat service personnel directly reflects your ability to connect effectively, positively, and memorably in your other interactions, including those that take place in networking settings. Sound crazy? ...

What will people remember and appreciate about you?

Have you ever remembered someone fondly because of something they remembered fondly about you? I have. And it feels really good. Last weekend I lost one of those people. My home town of Chisholm, Minnesota recently held an all-class reunion that I wasn’t able to...