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You have the power and the responsibility

Social settings can be fun and energizing. Or…let’s be honest. They can totally suck. In fact, I can’t tell you how many times someone has told me how much they dread and despise: Walking into a roomful of strangers. Small talk that never goes...

Expensive problems

“What expensive problems can good conversation skills help us solve?” Good question!  So glad my friend with the sharp marketing mind asked!  To examine this question thoroughly and answer it effectively, let me break it down into smaller questions. After all,...

Fascinating facts from my research for “More Than Just Talk”

If you’ve ever written a paper, article, proposal, or book, chances are new information came to light as you did the necessary reading and research.  In other words, you learned new things. (One of the reasons I love being a writer.) This was certainly the case...

Do you bring these two traits to your conversations?

Years ago, after presenting to a very engaged group of commercial real estate professionals, I was packing up my gear and preparing to head out the door. I slowed my pace in doing so as I heard two of the meeting organizers engaged in an interesting conversation...

Who are your conversation role models?

“What we focus on gets stronger.”  I first heard this timeless wisdom from my friend and fellow author Nancy Oelklaus more than ten years ago. These six words have shifted and enhanced my life and my work in many ways.  If I want more good things to happen...

Who’s ready to enjoy better conversations?

If this is you, I have exciting news! The book written to help you have more of the conversations you want to be having – and fewer of those you don’t – is finally here! After more than eight years of research, interviews, writing, organizing,...