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When “How’s it going?” or “What’s new?” get you nowhere…

Apr 25, 2024

We all have them: the standard greetings and inquiries we use when we’re attempting to make conversation with a friend, neighbor, co-worker, customer, prospect, fellow networker, Great Aunt Janelle, or whoever. Problem is, many of these standard questions, such...

Five secrets to staying young

Apr 18, 2024

Are you wondering where I’ve been for the last several weeks? Maybe not. In this era of email and information overload, you probably didn’t even notice I’d gone missing!  If you’re remotely interested, I was preparing for, enjoying, and...

Your first step toward better conversations

Mar 11, 2024

“Ugh! I’m just not very good at this,” she said. This person was a participant in an online community gathering where I was the special guest. We were deep into a Q&A session that was generating a lot of rich discussion. The woman elaborated, saying, “I interrupt...

Have a few Drainers & Downers in your world? Some helpful tips.

Mar 7, 2024

This week I had the pleasure of leading a virtual program and discussion on how to identify and deal with the Drainers & Downers (D&Ds) in our lives and workplaces. I must admit, I’m passionate about this topic. Why? Because I think many of us have been...